FAQs

FREQUENTLY ASKED QUESTIONS (FAQ)

PRODUCT RELATED

What does a bed sheet set include?

A bed sheet set typically includes a bed sheet and pillowcase(s).

Do you have fitted sheets?

You can convert any sheet to a fitted sheet simply by selecting this option.

What is the difference between Duvet Cover & Quilted Bedspread?

A Duvet Cover is a cover with buttons or zip for your fillings and does not come with any filling from our end.
You may purchase its filling from our Accessories>Fillings section for a duvet cover.
A Quilted Bedspread also referred to as a Comforter, comes with a polyester filling attached/stitched to it.

What does a Duvet Cover Set include?

Duvet Cover Sets come in the following variations with the following sizes:
3 Piece King Sized Duvet Cover Set: Includes Duvet Cover & 2 Pillow Covers
4 Piece Single Sized Duvet Cover Set: Includes Bedsheet, Duvet Cover & 2 Pillow Covers
6 Piece King/Queen Sized Duvet Cover Set: Includes Bedsheet, Duvet Cover & 4 Pillow Covers

What does a Quilted Comforter Set include?

Quilted Comforter Sets come in following variations with following sizes:
3 Piece King/Queen Sized Quilted Comforter Set: Includes Quilted Comforter & 2 Pillow Covers
6 Piece King/Queen Sized Quilted Comforter Set: Includes Bedsheet, Quilted Comforter & 4 Pillow Covers
4 Piece Single Sized Quilted Comforter Set: Includes Bedsheet, Quilted Comforter & 2 Pillow Covers

SIZE RELATED

What are your bedding sizes?

Please visit the Size Chart for all details

CARE RELATED

What are the standard care instructions?

Wash under 40°
Always wash dark and Light colors separately
Do not use detergents containing bleach
Do not dry under direct sunlight
Dry Clean Recommended
Wash Before Use

What are the care instructions for Solid Colors?

Always wash dark colors separately
Wash in cold water
Avoid excessive use of laundry

SHIPPING RELATED

What is the standard delivery time?

Standard delivery time for local orders is within 7 to 10 working days. Please expect the order to be delivered to your doorstep anytime within this time frame unless there is a government imposed holiday or strike going on within the country or any unforeseen circumstance. For international orders, standard delivery time is within 10-15 working days, once the order is confirmed and payment made.

Which areas do you deliver in?

We ship both nationwide & internationally.


What Payment options does a client have?
Within Pakistan: Cash on delivery (COD), Pay by Credit/Debit Card & Bank Transfers
Outside Pakistan: Pay by Credit/Debit Card, Bank Transfers/WesternUnion

Cash on Delivery is applicable in which areas?

Cash on delivery (COD) is available for all cities within Pakistan. When shipping outside Pakistan, customers will have to make an advance payment either by a Bank Transfer or via Western Union after which their order will begin processing.

What are the delivery charges within Pakistan?

Delivery is free for orders amounting to rs. 2,599/- and above. For orders below this amount, the delivery charge is PKR 345 only.

What are the delivery charges outside Pakistan?

As per courier arrangements, the cost of a parcel depends on the weight and destination of your order. Currently, there is a flat shipping rate for different international locations but in case the shipment exceeds a certain weight, the Client will be contacted upon placing an Order; will be shared a grand total of your bill including the shipping cost calculated at the actual and the parcel will be shipped to them once their payment is received. For more information on shipping and handling, please click here.

JOB RELATED

How can we apply for a job opening at PTH Homes?

You can follow our official Linkedin profile to keep updated regarding any openings within our firm. Simultaneously, you can also send your resume at info@pth-homes.com and share the position & department you wish to apply for in the subject of the email.